Reports of downtime

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evkl

evkl

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evkl - Chief of Staff
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For some reason, parts of the site are going down at random for random people in random places. There seems to be no pattern to the places or portions of the site unavailable.

It may have something to do with the SQL; we're working on isolating and solving the problem. Please bear with us while we figure it out.

Thanks,
-evkl
 
PPN's advice helped me.

Still, this is going to freak out a lot of people.
 
I couldn't access the forums a little while ago, obviously I can now.
 
I was unable to access both BMGf and Bulbanews for most of this afternoon PST (I didn't try Bulbapedia). Even when the bulbagarden.net gateway site was up, the forums were not.
 
I am unable to access Bulbanews right now. (I don't have Windows, so I can't use the above solution.)
 
Will this ever fix, or will Bulbagarden just be permanently inaccessible for some users?

I have some friends who still can't get on and don't want to mess with the system files to fix it. They'll eventually be able to access it, right?
 
It'll take about a day to fix, from the start of the problem. Everyone should be okay by this evening, tomorrow morning at the latest.
 
Okay.

Thanks Ev. I'm probably panicking more than I should about this.
 
It could be because of these weather problems throughout the US, the low-high temps could be messing up the system. Also, I've been putting up warnings on the BN frontpage, so when I can access it again I will put up a link to this page, saying that they are periodical outages.
 
It isn't a weather problem...apparently our hosting company is moving us around, or something, but long story short it's causing some computers to go to a place where Bulbagarden is, and other computers go to a place where Bulbagarden isn't. The big computers that point our home computers on where to go--the DNS servers--update about once a day with correct information. The problem started around this time yesterday, so it should be fixed around this time today.
 
Actually this isn't a Windows-only workaround.
I am not very used to Linux as I've only used it in school, but to my knowledge the file should be /etc/hosts there with basically the same syntax.

Checking the Wikipedia article for the hosts file actually reveals that pretty much any system that people here might use should have this file:
http://en.wikipedia.org/wiki/Hosts_file#Location_and_default_content
 
Out of curiosity, is there a reason the forums are STILL down? This is getting annoying to more than a few people (the unusual downtime) and not everyone wants to change system files/knows how. I'm afraid if this continues much longer people will migrate to other forums and "Project Overgrow" will be responsible for BMGf's death.

I really think you've screwed this up bigtime. Just saying.
 
Yes, there's a reason. Our host moved our server and didn't copy our DNS information over to the new one. Basically, the current box has no address. We weren't aware that we were going to be moved. If we knew, we would've put a notice up.

We're working with the host to resolve the issue. Beyond that I can't say. We thought the problem was simpler than it really is.
 
Nekusagi said:
Out of curiosity, is there a reason the forums are STILL down? This is getting annoying to more than a few people (the unusual downtime) and not everyone wants to change system files/knows how. I'm afraid if this continues much longer people will migrate to other forums and "Project Overgrow" will be responsible for BMGf's death.

I really think you've screwed this up bigtime. Just saying.
Click to expand...

And whatever thought process led you to conclude Overgrow was responsible for the downtime, exactly?
 
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